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Patient Care The Sandler Way

An RX for medical practices in the changing face of business

Follow a practice management process that works

Great medical practices look and sound different than their competition. Sure, profitability contributes to greatness, as does superior medical expertise—but these are not enough. Great medical practices put a high priority on delivering an extraordinary experience—for both their patients and their internal staff.

Patient Care The Sandler Way shows how to create this experience. It offers timeless, proven principles for effective patient care, based on the communication skills and success principles of the Sandler Selling System.

The definitive resource for effective practice care management

  • Sandler human relations techniques tailored for medical practice growth.
  • Conversation starters for doctors and other healthcare professionals.
  • Deepen relationships with existing patients to build loyalty and trust.
  • Leverage tools designed to make patients feel good about their visit.

About the Author

DONNA BAK is a Senior Partner at Peak Sales Performance, LLC, an authorized Sandler Training franchise with offices located in Connecticut. After 20 years in the corporate world, Donna joined Sandler Training in 2007. She trains individuals and companies to improve their sales, management and customer service competency with a visible return on their investment.

Is your medical practice leveraging these simple, effective tools for making patients feel ok about their visit?

To find out, download this FREE sample chapter from Donna Bak's breakthrough book, Patient Care The Sandler Way

Access your FREE sample chapter
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